Research Computing Support Policy

LCSEE Systems Committee

Lane Department of Computer Science and Electrical Engineering Systems Administration

LCSEE Systems Administration provides basic computer support to LCSEE research groups. To ensure a secure and reliable network and computing environment, all research groups are required to follow the policies and procedures outlined in this document.


Table of Contents
1. Scope
2. Policy
2.1. Computer Systems Support
2.2. Levels and Procedures
2.2.1. Operating System Installation
2.2.2. Basic Operating System Troubleshooting
2.2.3. Basic Hardware Troubleshooting
2.2.4. Acquiring Network Access
2.2.5. Anti-Virus Software
2.2.6. Supported Software Package Installation

1. Scope

This policy applies to all Lane Department of Computer Science and Electrical Engineering staff, faculty, administrators, officers and students (collectively, "users") that are working with departmental research groups.